Resolving conflict is rarely about who is right. It is about acknowledgment and appreciation of differences. — Thomas Crum
Sometimes people walk out of a meeting smoldering, barely able to disguise their anger and you don't find out the real issues until days later. The same people sometimes come out of other meetings feeling inspired, passionate and fired up about moving forward. What ís the difference?

The most common problem at meetings is that people don't feel heard. It happens all over the world, and it ís usually because people don't have the simple tools to foster dialog and understanding.

Now there's a way to keep egos and turf wars in check. By exploring exploring the facts, emotions, significance, and possibilities, you end up with the best decisions. The FIRED UP! process accesses group intelligence and awakens group passion.

The process has many specific uses such as:
· Meeting Facilitation
· Improving Team Communication Skills
· Problem-Solving
· Decision-Making
· Healing Old Wounds or Rebuilding Trust
· Mergers and Acquisitions

The steps of the FIRED UP! model encourage dialog and understanding, starting with:

Facts - Objective, Observations, Information, Sensory Impressions
Importance - Inquiry, Interpretation, Implications, Meaning, Values, Significance
Reactions - Reflections, Personal Impact, Associations, Emotions, Images
Exploration - Creative, Ideas, Possibilities, Options, Alternatives, Visioning
Direction - Decisions, Resolution, Action, Next Steps
UP! - Unleashing Passion

Why unleash passion? Isn't it better to keep emotions safely under control? Facing the possibility of hostility or change, it ís common to feel threatened by the uncertainty of emotions. The desire to change and grow happens at an emotional level, so it ís important to express feelings to capitalize on the synergy of diverse viewpoints, different backgrounds, varied perspectives and unique work styles.

Poor facilitators tend to call for a break when passions rise, but experienced facilitators know that high levels of emotion indicate that the group is surfacing meaningful issues and is ready to move forward on things that are truly important. Our facilitators help people feel comfortable with the emotions of the group and appreciate the value of full expression.

Using the body as a resource, the sources of intelligence of the body. We start at the head and work our way down. Head - Facts - What information do you know?
Heart - Importance - Why is this issue significant?
Gut - Reactions - How do you feel about it?
Pelvis - Explore - What are the creative possibilities?
Legs - Direction - What are the action steps?

When tough issues arise, too often people want to start with the last step, "What are we going to do about this?" but the best decisions are made when we start by exploring the mind, then moving on to our heart, gut, pelvis, and legs. Leadership that Works facilitators give you the tools to talk about the tough issues. We share with your team tools for preventing conflict, tools for dialog and tools for resolution.

This process is so simple that you won't be able to imagine the power until you experience it. Instead of getting mad, instead of getting even, we offer solutions for getting ahead, collaboratively.

To find out more about the FIRED UP! process and other facilitation tools, give us a call at 570-297-2270 and we'll talk about the most appropriate tools for your unique situation.