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Certification Courses


Community Coaching Certification Program - 9 months


Testimonial JR Reynolds 935
Overview Details



As a society, we are living in an intense time of change that requires re-imagining the way forward within our communities. Many individuals are also noticing a deeper desire for connection and more meaningful processes to uncover what remains beneath the surface. To support this uncovering, the Community Coaching Certification (CCC) program assists change makers in moving forward with their work; while simultaneously building coaching skills that support staying at the cutting edge. This work is built upon Leadership that Works’ mission to give communities that have traditionally been denied access to coaching, access to this dynamic strategy that supports sustainable transformation.

The CCC 9-month certification program introduces you to 20 core coaching skills and prepares you to facilitate coaching for individuals and groups. In addition to skill building, you will also focus on coaching application using the EASE (Experience, Application, Strategy, Exploration) community coaching integration framework. This certification is recognized by the International Coach Federation (ICF), ensuring you can use your skills to support communities globally.

Phase 1: Introduction to the Coaching Mindset & Core Coaching Skills

Focus: 1:1 Coaching
Timeline: Months 1 – 6

During the initial phase, you will be introduced to 20 core coaching skills including the coaching mindset, a foundational tool in facilitating one-on-one coaching. The core skills are introduced during the two day in-person launch as well as through live bi-weekly teleclasses. You will learn from expert community coaches who demonstrate the skills in action. During this phase you will be paired with a peer-coaching partner to support on-going practice between classes. You will also work with a mentor during four mentoring sessions.

Phase 2: Introduction to Group and Team Coaching & Personal Development

Focus: Group & Team Coaching
Timeline: Months 5 – 8 

During Phase 2, you will be introduced to group and team coaching. In addition, advanced training on coaching skills will support your ability to coach in community settings. The bi-weekly teleclasses will be focused on group coaching application within various community populations. Through community coaching stories about coaching application, these sessions will help you begin thinking about how you will apply the highlighted coaching skill(s) in your communities. To unpack the learning in these sessions, you will practice facilitating group coaching sessions that support collective learning. During this phase, you will be part of a peer coaching pod that will support group coaching as well as a new peer-coaching partner to continue on-going practice between classes. You will complete a mid-program written and oral assessment during this phase.

Phase 3: Introduction to Coaching Integration, Action & Accountability

Focus: Competency & Application
Timeline: Months 7 – 9 

The final phase focuses on coaching integration, action and accountability using the EASE (Experience, Application, Strategy and Exploration) community coaching framework. EASE will walk you through four lenses that are valuable to consider when planning for community coaching engagements. During the bi-weekly teleclasses, community coach facilitators share best practices and content expertise to support your ability to navigate complex community coaching environments. You will be matched with peers to conduct one-on-one or group coaching to integrate the coaching strategy demonstrated. This phase is also supported by teleclass mentors who provide immediate feedback to enhance competency of coaching skills.

By the end of the program you will be able to support clients to:

  • Navigate complex situations using a coaching approach to gain insight and clarity.
  • Build and support leadership development at all levels in a community.
  • Generate authentic and grounded action.
  • Create cultures of connection and collaboration.
  • Magnify the value of diverse perspectives.
  • Design innovative systems, projects, programs and campaigns that incorporate a coaching approach.

Learning Structure

Change makers will meet with peers in-person at both the launch and conclusion of the program. In between, you will participate in teleclasses and peer coaching that focus on coaching skill building, practice and application.

Distance Learning

The distance learning option begins with a Coaching Essentials program (8 90-minute teleclasses held on Tuesdays and Thursdays August 8-31, 2017 at 7-8:30 pm ET) and then joins the in-person cohorts for 20 additional 2-hour teleclasses held on Thursdays at 7 pm ET.

Two additional 2-hour teleclasses are held on Thursdays, June 14 and June 21, 2018 at 7 pm ET

In-Person/Teleclass Program

2 Full-Day Sessions at program start: 

Oakland, CA USA: 9 am - 5 pm
September 21-22, 2017

Detroit, MI USA: 9 am - 5 pm
September 28-29, 2017

1 Full-Day Session at program end: week of June 11, 2018

Participation and Practice during 20 Required Teleclasses: Skills and Application

  • November 2017 - June 2018
  • Teleclasses held on Thursdays 4-6 pm (Pacific)

Completion of 4 Mentoring Sessions on Skill Application

Completion of Written and Oral Mid-Point Assessment

Completion of 20 Hours Peer Coaching Requirement

n-Person/Teleclass Program
2 Full-Day Sessions at Program Start

9 am - 6 pm

    *October 18-19, 2016 - Oakland, CA
    *October 27-28, 2016 - Battle Creek, MI
    *November 3-4, 2016 - New York, NY
1 Full-Day Session at Program End week of 17th of July, 2017
20 Required Teleclasses: Skills and Application

    *November 3 - July 13, 2017
    *Teleclasses held on Thursdays 4-5:30 (Pacific) 
1 Individual 1:1 Session with Instructor
3 Mentoring Sessions on Skill Application 
20 Hours Peer Coaching Requirement 








In-Person Locations

Teleclasses on Thursdays, 7-9 pm (Eastern)

Oakland, CA USA: 9 am - 5 pm
September 21-22, 2017

Detroit, MI USA: 9 am - 5 pm
September 28-29, 2017

The final in-person training day for in-person locations will all be held the week of June 11, 2018

Locations may be added. We will consider your city with a cohort of 10 people. (Call us for more information.)

Distance Learning

Training delivered via 30 teleclasses:

  • Community Coaching Certification (20 teleclasses) held on Thursdays from 7-9 pm ET, November 2017 - June 2018
  • Final application and competency (2 teleclasses) held on Thursdays, June 14 and June 21, 2018 at 7-9 pm ET

Contact Information

Kim Mercaldo

Program and Curriculum
Kathy Grosso

Bring CCC to your Community
Leslie Brown



The cost includes tuition, materials and certification.

Financial Assistance

Leadership that Works is committed to advancing the field of coaching around the world. It is our goal to offer coach training to as many people as possible, allowing for the ripple effect of coaching to have a positive impact on the world. A limited number of scholarships are available for selected courses. Scholarship funds are awarded based on financial need and the potential impact you will have as a coach.

Download a scholarship application

 Testimonial Kasia Tychanska 935

Leslie Brown, PCC, uses her unique mix of analytical and creative skills to support new and seasoned next generation leaders – those who are working to design innovative systems of support for communities. She believes that moving beyond traditional leadership approaches will revolutionize the way that people work and thrive. Leslie has worked in the nonprofit capacity building sector, supporting projects and teams that promote social justice.
Kathy Grosso - WebsiteKathy Grosso, ACC, has created a coaching path that is built on a desire to embed coaching in communities and organizations. “Making coaching skills available and accessible to as many individuals and organizations excites me and grounds me in my desire to work within and for community.”
Belma González, PCC has been providing assets-based, culturally aware coaching to nonprofit and social justice activists since 2004. She works with diverse, multi-generational clients on leadership enhancement, change management, work/life transitions, balance and fulfillment. Belma has coached participants of thirteen leadership development programs; all with an eye to strengthening the nonprofit sector and social justice movement. Belma is a co-founder of Prism Coaching, a group of coaches of color who consider the identification, understanding and use of cultural influences as assets
Ana Polanco, JD, ACC, is committed to helping people and organizations discover and activate the next bold version of themselves. Through a lifelong commitment to social, cultural and economic rights, Ana has organized to create greater access to justice for vulnerable communities. Ana has trained, mentored, organized and coached thousands of leaders to find freedom from internal oppression, authentically live their values and to create sustainable change in the world.


Michael Wise, MPH, ACC, is dedicated to helping people bravely harness their innate strengths to create change in their lives and in the world. Michael works with individuals and communities to creatively support their growth and leadership skills. As a counselor for LGBTQ teens, a community health educator, a certified coach and a non-profit director, Michael has designed and implemented inspiring leadership development programs to help marginalized communities flourish. For more info: www.michaelwisecoaching.com

What Our Graduates are Saying

Community coaching opens up space to bring our full selves, connecting more deeply with what really matters in our community, and taking rooted action towards our vision. —Jennifer Lin

When I first began my coaching journey I was shy, had low self-esteem and never spoke up for myself. I had goals but I never thought I would achieve them. I would silently tell myself; I am too old, too big, too dark! The funny thing is, I am an interventionist and my job was to push and encourage students. I did a great job with them but I was hurting on the inside. Through these courses, I have literally done a 180. I first used my coaching skills on me—I had to call out the power in myself. I live by my coach's stand and I have exceeded my goals I had at the beginning of the class. I am coaching teachers, pastors...and I am not done! —Merrilyn McMiller

Testimonial Pailin Chirachaisakul 935

The most valuable outcome for me is that I am more open. I used to be controlling and judgmental but I’ve made a complete 180 degree change in the way I coach and train. Now I dive in, take risks and create a space where we can learn together. I care deeply, bring in more curiosity and I’m more vulnerable, which helps clients deepen their own awareness. —Nancy Smyth

 I have never in my life experienced learning so empowering, joyful, rewarding and life changing. The course is the best thing that has happened to me in years and worth every penny! I highly recommend participating if you are interested in contributing to change that matters. —Daniela Herzog


Testimonial Michael Wise 935


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General Inquiries: 570-297-3333 | Community/Nonprofit Training: 734-678-3017
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Our Mission is to develop transformational coaches and facilitators who empower evolutionary leaders and social entrepreneurs to develop sustainable, collaborative organizations. We take a stand for whole person transformation, and bring diverse voices into the field, developing multicultural competencies in coaching and facilitation. Read More

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