Empathic communication is an extraordinary way to develop your emotional intelligence. You'll learn new ways to expand your awareness of your emotions by connecting feelings to needs. By exploring what motivates you, you'll learn about your impact on other people.
This course will increase your ability to:
Hear judgments without getting triggered
Listen and reflect so that people feel heard and understood
Communicate authentically even when you're under stress
Negotiate win-win solutions where everyone's needs matter
Express your own feelings and needs
Give and receive feedback without blame
Enhance transparency and trust between team members
Make direct requests to get the results you need
Be honest without being brutal
You'll practice both outer listening and inner listening, and become more aware of what motivates you and others. Learn to pick up verbal and non-verbal cues by listening "between the lines" so that you'll connect more deeply with others. You can avoid hearing blame and criticism and learn to transform difficult messages into shared understanding of positive intent. You'll also discover an easy way to express yourself authentically by identifying your emotions and and what motivates you. Active listening involves reflecting the essence to ensure the speaker feels understood. You can transform your judgments of both yourself and others without losing connection.
If you want to find your voice, stay true to yourself and express yourself authentically, this course helps you and your team get the real issues on the table. Empathic communication is a vital way to enhance your performance, while cultivating a culture of openness, mutual respect and improved teamwork.
