In your organization is feedback an annual event or a daily uplifting practice? Too often, feedback is de-energizing and deflating, when the purpose of feedback is to inspire people to new heights. If you cringe when you hear the word “feedback”, you can learn new tools to increase trust and build mutual understanding.

Inspirational feedback provides a learning opportunity for both the giver and the receiver. Given genuinely and honestly, feedback increasing our awareness of our intentions and our actual results.  

At its most effective, feedback is continuous, and not limited to performance reviews.

This half-day course will increase your ability to:

• Understand when feedback is likely to demotivate or alienate
• Distinguish giving feedback from blunt honesty
• Hear the useful messages within feedback, however it is given
• Create safe and motivated learning situations
• Move teams from a ‘blame frame’ into a ‘learning frame’
• Recognize the usefulness of various models for delivering feedback
• Increase skill in understanding others and how to communicate that successfully
• Find the learning edge within feedback

What if you hear demoralizing feedback? How can you teach people to give you feedback you want and can use? We’ll help you make requests so that you get specific, observable feedback that you can use.